Refund policy

📝 Refund Policy

Returns and Refunds

We want you to be happy with your purchase. If for any reason you are not satisfied with your order, we accept returns within 14 days of receiving the product.

Refund Conditions:

  • The product must be unused, in its original packaging, and in perfect condition.
  • Returns are not accepted for personalized or sale items unless they have manufacturing defects.
  • Shipping costs are non-refundable.

Return Process:

  1. Email us at info@vnmgrfx.com indicating your order number and the reason for the return.
  2. We will send you instructions for shipping the product.
  3. Once received and inspected, we will process the refund within 5 to 10 business days.